Position:                             Program / Admin officer

Location:                            Syria – Al Dana

Reports to:                        Senior Program Officer

Duration:                           12 Months

About RI: Relief International is a leading nonprofit organization working in roughly 20 countries to relieve poverty, ensure well-being and advance dignity. We specialize in fragile settings, responding to natural disasters, humanitarian crises and chronic poverty. Relief International combines humanitarian and development approaches to provide immediate services while laying the groundwork for long-term impact. Our signature approach — which we call the RI Way—emphasizes local participation, an integration of services, strategic partnerships and a focus on civic skills. In this way, we empower communities to find, design and implement the solutions that work best for them.



Position Summary:      


Under the direct supervision of the Senior Program Officer, the Program Officer will provide support in the implementation and monitoring of RI’s projects in Syria and ensure transparency and integrity across all programs activities. The Program Officer will coordinate also between HR Department and Finance to ensure efficient program implementation. 


Position Duties and Responsibilities:

1.      Program Implementation

·        Ensure the implementation of day-to-day activities related to the agreed mobilization tool for each grant.

·        Coordinate with Senior Program officer on follow up plans for monitoring and evaluation, timely reporting, timely course correction, project closure, project assessments, and internal information sharing.

·        Follow up on recruitment plan for each health facility, and provide needed support to the supported health facilities to ensure full alignment with agreed recruitment SOP.

·        Under the Senior Program Officer supervision, to review, extend and amend Health facility’s MOUs and ensure reflection of agreed budget.

·        In collaboration with the Senior Program Officer, organize, document and follow up on monthly meetings with health facility board members, provide gap needs analysis, and follow up on closing the gaps.

·        Work closely with the field-based staff and health facility management to ensure quality control/authenticity of all support documents shared by the health facilities/RI field-based program staff. This includes collaboration with other operation departments to ensure the correct procedures and policies are followed/applied.

·        Work closely with the field-based program staff and health facility management to provide them with on-job capacity building and ensure RI procedures and tools are understood and applied correctly by the RI-field based program staff and the management of health facilities. Remote training can also be used to introduce tools, systems and procedures to keep the field-based program staff up to date.  


2.      Program Administration

·        Systematically Review, analyze and report monthly running cost for health facility, and provide needed payment requests to Finance Department with all related supporting documents.

·        Coordinate with HR Department to review monthly incentives for indirect staff by checking new, resigned and change of status staff documents, and submit to Finance with needed MOUs.

·        Provide the Senior Program Officer with immediate knowledge and analysis of any potential misconduct or gap in the field procedures regarding operations and administration policies; this should be done through RI’s complaints and feedback mechanism, coordination with the health facilities and coordination with RI’s HR team.


Qualifications & Requirements:


1.      2-3 years previous experience in an INGO. Humanitarian or development sector.

2.      University degree on social studies or any relevant filed.

3.      Demonstrated experience in implementing policies, procedures and systems in remote settings

4.      Excellent command of spoken and written English and Arabic.

5.      Demonstrated excellent computer literacy (Excel, word, internet).

6.      Ability to prioritize and deal with competing demands.

7.      Excellent organizational, interpersonal and communication skills.

8.      A team builder with excellent people skills; culturally sensitive.

9.      Must be flexible adaptable and willing to perfume other duties and work irregular hours.



RI Values:

·        We uphold the Humanitarian Principles: humanity, neutrality, impartiality and operational independence.

·        We affirmatively engage the most vulnerable communities.

·        We value

o   Inclusiveness

o   Transparency and accountability

o   Agility and innovation

o   Collaboration

o   Sustainability


Professional Standards

All Relief International members (staff, volunteers and interns) are committed to the RI policies such as, RI Code of Conduct, Child Protection Policy, Reporting Conflict of Interest, Reporting Misconduct, Reporting Sexual Exploitation and Abuse. All new comers are expected to adhere to all these policies.

Disclaimer Clause 

This job description is not an exhaustive list of the skills, effort, duties and responsibilities associated with position.


How to apply:

In case you meet the requirements and that you are interested in the position, please send your CV and Cover Letter in English in addition to three professional references to [email protected] before September 25, 2018 stating in the subject “Program Officer”.

Please note that the position may be filled before the deadline of submission of the applications.

Short Info

  • Job Type: Full Time
  • Category: Business Development
  • Required Gender: Any
  • Post Date: 2018-09-13 13:00:26
  • Deadline: 5 Days Left
  • Posted By: Relief International